| Services |
|
 |
|
|
24*7 real time monitoring |
 |
| Network Operation Center (NOC) for 24*365 monitoring of Infrastructure | - Defined delivery processes with agreed upon SLA and metrics to be measured.
- Infosim Network Management Software for performance and uptime monitoring
- Web Based “Issue Management System” used for SLA tracking
- Audio & Video Conferencing equipment to interact remotely with client & partners.
- Remote Support on Internet using Webex Support Center
- Consolidated and unified view/reporting of the infrastructure giving the actual health status.
|
|
