Outsourcing Methodology

Methodology

Using our offshoring methodology we are able to maximize the benefits by optimizing offshore contribution. This methodology can be readily applied to deliver a range of software services through offshore model.

It is very important to identify the right project/ process for offshoring. Not every project or process is suitable for offshoring. Our methodology includes a feasibility and requirements study phase to help identify suitable projects/ processes and also define a roadmap.

1. Stage One - Offshore feasibility & requirements study:
Key objective:	To analyse the application and process portfolio for offshorability and develop a common understanding of benefits, risks and challenges of an offshoring initiative.
Approach:	Document current business situation and benefits sought Inventory of key processes and applications Evaluate offshorablity of applications and processes using statistical analysis based on: Technology used Skill availability Onsite-work content Mission Criticality Complexity Support/Helpdesk requirements Identify applications and projects for off-shoring and prepare a roadmap Develop a high level business case Identify pilot project opportunities

For any offshoring initiative to succeed it is necessary to establish and optimize the working model. The engagement can be scaled up only after such a model is proven.

2. Stage Two - Pilot:
Key objective:	To analyse the application and process portfolio for offshorability and develop a common understanding of benefits, risks and challenges of an offshoring initiative.
Approach:	Define scope of work, project plan and staffing plan Staff a core team Establish a lifecycle model and shared processes between MIND and client Setup project environment Organize training and orientation for both onsite and offshore teams Initiate knowledge transfer process

3. Stage Three - Steady state
Key objective:	To scale up the offshore outsourcing activities
Approach:	Establish dedicated offshore development centre with a core team. Provide support and helpdesk services Ramp up team as per project/process requirements

Distribution of activities

Offshoring requires distribution of activities between onsite/ near site and offshore locations. Maximising the offshore effort contribution increases the cost advantage. However, optimum ratio of onsite:offshore contribution has to be maintained to ensure quality, service levels and responsiveness.

The effort distribution varies across offshore and onsite for each stage of the project lifecycle. Team Structure: